Samsung Investigates Claims of Spontaneous Texting of Images to Contacts
July 5, 2018
Seid Yassin (503 articles)
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Samsung Investigates Claims of Spontaneous Texting of Images to Contacts

After users complained online that their Galaxy devices are randomly sending photos to contacts, Samsung said it isn’t a hardware or software issue.

Samsung says it isn’t seeing any software or hardware issues after a slew of Samsung phone users reported that their devices are randomly sending camera roll photos to their contacts without permission.

Users took to Reddit and Samsung’s official forums over the past week to complain that their smartphones were pushing out photos to random contacts without their knowledge. Samsung, for its part, told Threatpost it is still reviewing the situation – but hasn’t found any issues yet.

“Samsung has reviewed this matter thoroughly these past few days; however, there were no hardware or software issues found to be relevant to this particular case,” a Samsung spokesperson told Threatpost via email. “While there have been no known similar customer reports globally, we will continue to investigate this issue further.”

One user on Reddit claimed that their Samsung Galaxy S9 Plus sent an entire photo gallery but there was no record of it, and was only able to see a record of it on T-Mobile logs. Meanwhile, another user took to Samsung’s forum to allege “premature sending” on their Galaxy S9 smartphone.

The user said that the Samsung Messaging (Samsung’s default texting app on Galaxy devices) has become buggy and was sending pictures to random contacts.

source | Threatpost